On this episode of Health Matters with the Medicine Center Pharmacy, Paul White and Brad White sat down with two special guests from Aultman Health System: Cheri Greenwell from Aultman Health Care in Your Home and Traci Hocking, Director of Hospice & Palliative Care. They joined us during National Care at Home Month to help families better understand the full range of care options available outside the hospital.

Whether you’re caring for an aging parent, recovering from an illness, or navigating a serious diagnosis, understanding these services can make an enormous difference in quality of life.

What Is Home Health Care?

Home health care provides skilled medical support—right in the comfort of your home. Cheri explained that services may include:

Nursing visits
Physical, occupational, or speech therapy
Medication management
Wound care
Monitoring after hospitalization or surgery

Home health is designed to help patients regain strength, maintain independence, and avoid unnecessary hospital visits.

Who Qualifies for Home Health?

Home health services typically support individuals who:

Have a temporary or long-term medical need
Are recovering after surgery or hospitalization
Have trouble safely leaving home for care
Need skilled therapy or nursing oversight

Most home health services are paid for by Medicare, Medicaid, or private insurance, depending on the patient’s needs and eligibility.

How Often Do Providers Visit?

Visit frequency depends on the care plan. Cheri shared that nurses or therapists may visit several times a week, checking vital signs, reviewing medications, and tracking progress. The goal is to help patients improve safely at home while supporting caregivers along the way.

Understanding Palliative Care

Palliative care focuses on improving quality of life for people living with serious illnesses. Traci explained that palliative care:

Helps manage pain, symptoms, and stress
Supports both patients and families
Can be provided at any stage of illness
Can be offered alongside curative treatment

It is not limited to end-of-life care—many people receive palliative care for months or even years while continuing their normal treatments.

What Makes Hospice Different?

A common myth is that hospice means “all care stops.” Traci clarified that hospice is actually active, compassionate care focused on comfort, dignity, and support during the final stages of life. Hospice care includes:

Symptom and pain management
Nursing support
Social workers and chaplains
Emotional and spiritual care
Support for caregivers
Bereavement services for families

Hospice care is covered by Medicare, Medicaid, most private insurances, and the Veterans Administration.

Special Services at Aultman Hospice

Traci highlighted several unique aspects of Aultman’s program:

A 4-out-of-5-star rating from Medicare
Access to specialized programs designed to support patients and families
Robust bereavement support following a loss
Exceptional collaboration with local providers and caregivers

Families can contact Aultman Hospice directly to ask questions, request information, or make a referral for a loved one.

How to Learn More

For hospice or palliative care, Traci encouraged families to reach out directly to Aultman Hospice with questions or referral needs.
For home health services, Cheri shared that Aultman Health Care in Your Home is available across our region and can help determine eligibility for service.

At the Medicine Center Pharmacy, we work closely with trusted community partners like Aultman to support the health of local families. If you ever have questions about medications, home health supplies, or caring for a loved one at home, our pharmacists are always here to help.

Thanks for listening today! We’d like to remind our listeners, if you suspect you have a medical issue, please contact your healthcare provider. Thanks to our sponsor Aultman Health System. As always, we thank our listeners for joining us on Health Matters with the Medicine Center Pharmacy. Have a healthy week and we’ll see you again next Friday right here on News Talk 1480 WHBC.

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Support at Every Stage: How Aultman Helps Patients Receive Care at Home